Orders are processed within 1 to 3 business days after payment confirmation.

Shipments are made via courier or CTT (Portuguese postal service). Estimated delivery times: Mainland Portugal 2 to 5 business days; Azores and Madeira 5 to 10 business days; Europe 5 to 12 business days. These times are indicative and may vary due to external factors.

Shipping costs are calculated automatically at checkout, based on destination and weight.

M by Monica is not responsible for delays caused by carriers, strikes, holidays, or external factors.

If the order is returned due to an incorrect address or failure to pick it up, the reshipment will incur an additional cost borne by the customer.